Terms of Service for Pierre B Fine Jewelry

Effective Date: June 27, 2026

Welcome to Pierre B Fine Jewelry. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website or services. These provisions are commonly included in jewelry e-commerce terms and help establish the rights and responsibilities of both customers and the business.

1. About Us

Pierre B Fine Jewelry is a New York-based fine jewelry atelier specializing in handcrafted jewelry, custom designs, engagement rings, diamond setting, jewelry repairs, and restoration services.

2. Product Information

We strive to display our jewelry, gemstones, metals, and diamonds as accurately as possible. However:

• Colors may vary depending on your screen.
• Natural diamonds and gemstones may have slight variations in color, clarity, and appearance.
• Handcrafted jewelry may exhibit minor differences from product photographs.
• Product dimensions and carat weights are approximate unless specifically guaranteed.

3. Custom Jewelry

Custom-made jewelry is created specifically for each customer.

By approving a design, CAD rendering, wax model, or production drawing, you authorize us to begin manufacturing.

Because custom pieces are personalized:

• Custom orders are final sale.
• Deposits are non-refundable.
• Changes requested after production begins may incur additional charges.
• Completion times are estimates and may vary depending on design complexity.

4. Pricing

All prices are listed in U.S. Dollars (USD).

We reserve the right to:

• Correct pricing errors
• Modify prices without notice
• Cancel orders resulting from typographical or pricing mistakes

If an error occurs after payment, you will receive the option of a refund or completing the purchase at the correct price.

5. Payments

We accept major credit cards and other payment methods offered during checkout.

Orders are not considered accepted until payment has been successfully processed.

For custom orders, a deposit may be required before production begins.

6. Shipping

We carefully package every order for secure delivery.

Estimated delivery dates are not guaranteed.

Pierre B Fine Jewelry is not responsible for delays caused by:

• Shipping carriers
• Weather
• Customs
• Incorrect shipping information supplied by the customer
• Events beyond our reasonable control

Risk of loss transfers to the customer upon confirmed delivery.

7. Returns & Exchanges

Please refer to our Return Policy for complete details.

Generally:

• Stock items may be eligible for return within the specified return period.
• Custom jewelry, personalized jewelry, engraved items, resized items, and special orders are not eligible for return unless defective.

Returned merchandise must be:

• Unworn
• Unaltered
• In original condition
• Accompanied by original packaging and documentation

8. Repairs and Warranty

We stand behind the craftsmanship of our jewelry.

Our warranty covers manufacturing defects under normal wear.

The warranty does not cover:

• Normal wear and tear
• Lost stones caused by impact or misuse
• Damage resulting from accidents
• Improper care
• Unauthorized repairs or alterations

Routine maintenance, inspections, and prong tightening are recommended.

9. Diamond and Gemstone Certificates

When applicable, diamonds may include grading reports from recognized gemological laboratories.

Minor variations between grading reports and customer perception do not constitute defects.

10. Intellectual Property

All content on this website—including photographs, product designs, logos, graphics, text, videos, and artwork—is the property of Pierre B Fine Jewelry and is protected by copyright, trademark, and other intellectual property laws.

No content may be copied, reproduced, or used without our prior written permission.

11. Prohibited Use

You agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to our systems
• Upload malicious software
• Interfere with website operation
• Copy or exploit our content without permission

12. Limitation of Liability

To the fullest extent permitted by law, Pierre B Fine Jewelry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

13. Disclaimer

Except where prohibited by law, all products and services are provided "as is" and "as available."

We make no guarantees regarding uninterrupted website access or error-free operation.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law

These Terms shall be governed by the laws of the State of New York, without regard to conflict-of-law principles.

Any disputes shall be resolved in the state or federal courts located in New York.

16. Changes to These Terms

Pierre B Fine Jewelry reserves the right to modify these Terms at any time.

Changes become effective immediately upon posting to this website.

Continued use of the website constitutes acceptance of the updated Terms.

17. Contact Information

If you have questions regarding these Terms of Service, please contact:

Pierre B Fine Jewelry
New York, NY
Email: info@pierreb.com (replace if different)
Website: www.pierreb.com